Terms and Conditions
Last Updated: January 01, 2025
Welcome to Chavez Cleaning Service LLC. By accessing our website (https://chavezcleaning.com), you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.
1. Company Information
Chavez Cleaning Service LLC is a professional cleaning company located at 8151 164th Ave NE #109, Redmond, WA 98052, USA. With years of experience in the industry, we provide high quality, customer centered cleaning services for both residential and commercial clients.
2. Services
Our website provides information about our cleaning services, including but not limited to:
- Carpet Cleaning
- Upholstery Cleaning
- Rug Cleaning
- Tile and Grout Cleaning
- Leather Cleaning
- Protective Treatments
- House Cleaning
- Commercial Carpet Cleaning
You can contact us through our website contact form, by phone, or via text message to request a quote or book your service. You may also book an appointment directly through the website.
3. SMS Text Messaging
We use SMS messaging to send appointment reminders, updates about your cleaning service, and promotional offers. These messages may include:
- Confirmations or reminders for scheduled services
- Updates on technician arrival
- New offers, discounts, or package announcements
To opt out of SMS communication at any time, reply with the word “STOP.”
To get help, reply “HELP” or email us at info@chavezcleaning.com.
Standard message and data rates may apply. Message frequency depends on your interaction with us. Mobile carriers are not liable for delayed or undelivered messages.
Contact number for SMS: +1 (425) 287-5293
4. Payment Policy
We accept payments online and in person at the time of service.
We do not require deposits or advance payments.
All payment terms are discussed and confirmed directly with the client.
5. Satisfaction Guarantee & Liability Disclaimer
If for any reason you are not thrilled with both the work performed and the way you were treated by our company, the work is free. We stand behind our service quality and customer experience.
Please note that Chavez Cleaning Service LLC is not responsible for technical issues related to the website or external service delays beyond our control.
6. Intellectual Property
All content on our website, including text, images, logos, service descriptions, and branding, is the exclusive property of Chavez Cleaning Service LLC. Any unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.
7. Website Use
You may use our website to:
- Learn about our services
- Submit a service request
- Book a cleaning appointment
- Contact us with questions
We reserve the right to delete or reject any submission we deem fraudulent, spam, or inappropriate.
8. Privacy Policy
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Contact & Dispute Resolution
If you have any questions, concerns, or wish to resolve a dispute, please contact us through any of the following methods:
📞 Phone/Text: +1 (425) 287-5293
📧 Email: info@chavezcleaning.com
💬 Contact Form: Available on our website https://chavezcleaning.com
By using our website and services, you confirm that you have read and agree to these Terms and Conditions. We reserve the right to update these terms at any time without prior notice.
